All Posts Tagged With: "customer service"

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Post Closing Confessions from an Orphaned Home-seller

Over the years I’ve read countless articles from a real estate agent’s perspective on how to treat clients, fiduciary responsibilities and the do’s and don’ts of good customer service.  I’ve sat through courses, lectures, break-out sessions, keynotes and thumbed my way through more than one industry periodical — researching the the ins and outs of how clients [...]

19Sep2008 | Jonathan D. Nicholas | 1 comment | Continued
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Great Customer Service Does Exist!

I know you’re doubting that it’s true.  I really couldn’t believe it either, but it happened.  Great customer service was extended to me when I needed it the most.  Here’s the story…..
On Tuesday I ventured out to take care of some errands.  You know the type: post-office, bank, dry-cleaners and the like.  Mundane as my [...]

10Jul2008 | Jonathan D. Nicholas | 0 comments | Continued

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